PanelSmart is a platform where you can participate by recording your purchases and the products you consume using the app. All you need is your mobile phone to do it quickly and easily.

In addition, you’ll earn points that you can redeem for rewards, take part in weekly and monthly activities to win prizes, and help improve products, services and brands that millions of people use every day.

Yes, participating in PanelSmart is completely free.

You do not need to make any payments or special purchases to take part. Simply download the app, record your usual purchases in the app and participate in the available activities.

Yes, your personal information is protected by applicable data privacy laws and is handled confidentially.

The information you provide is used solely for research purposes to understand consumer habits and improve products and services.

We collate the information we receive from our panellists into reports to determine which brands are selling better across a wide range of markets, from shampoo to milk, chocolates, and feminine care. This information is used by brands and retailers to understand how popular their products are, so they can adjust their marketing strategies accordingly.

‘Groceries’ refer to both food and non-food items, including the following: bread, milk, soaps, shampoos, toothpaste, skin creams/lotions, sanitary pads, chocolates, sweets, soft drinks, juices, bottled water, chips, snacks, tea, coffee, canned food, cereals, frozen meat, oats, soup, oil, sauces, honey, housecleaning products, tissues, laundry products (detergents and fabric softener), baby food, baby powder and creams, disposable diapers, pet food and alcohol. Don’t scan unbranded/loose fruits, vegetables, meat and seafood, toys, furniture, electronic items, clothing, stationery items or cigarettes

This will depend on the number of products you need to scan in from each shopping trip. For example, your daily shopping for products like milk and bread should only take a few minutes to scan, while it will take a little longer to scan all the items from your weekly and monthly shopping trips.

Personal details such as Nationality, Family size etc. also help us to make sure that PanelSmart has a good cross section of all types of households across the country……small and large, those with younger or older etc.

Please try to scan your purchases as accurately as possible. If you do scan the wrong barcode, you can correct it by scanning the correct one immediately afterwards.

There are some products for which we require additional information. Thus if you are asked to click a photograph, kindly ensure that you capture the brand of the product clearly in picture.

Yes, other members can also scan using your username in case you are going out of town or are unable to scan. Kindly ensure that the same product is not scanned by any other member of your family.

It is important that we keep our records up to date so please keep us informed.

It is important that we keep our records up to date so please keep us informed.

It is important that we keep the record of the individuals in your house up to date, so please contact us in case there is any change in the permanent family/household member staying with you.

Please let us know if you are on vacation/long holiday for more than 10 days.

Yes, they can scan on your behalf if they live with you in the same house.